Your items will usually be despatched the next working day following your order. We will email to let you know that your items have been despatched and you should receive them within the timescales shown below. Delivery charges are shown below and these charges will be shown separately in the shopping cart.
UK standard delivery
We charge £3.00 for standard delivery to addresses in the UK*. Your items will usually be sent by a trackable courier service and should arrive within 4 working days of your order. For all orders above £50 standard delivery will be free of charge.
International standard delivery
We charge £10.00 for standard delivery to all addresses outside of the UK*. Your items will usually be sent by a trackable courier service and should arrive within 7 working days of your order although many will arrive considerably earlier than this.
*UK comprises of England, Scotland, Wales and Northern Ireland.
Out of stock items
If any of your ordered items are out of stock we will contact you to give an estimate of how long we think it will be before we can deliver them. You will then have the choice of whether to wait for the remaining items before we arrange delivery, choose alternative items as replacements or cancel that part of the order. If you choose to cancel any part of the order at this point, we will refund the cost of those items in full.